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FAQs & Return and Refund Policy

What does your web design service include?  

We offer packages that include the template, the content writing, and the search engine optimization for the initial pages. 

Do you sell templates? 

Not yet.  Our templates will be customized according to your requirements based on the interviews we will have.  

Is the domain name and hosting included in the package? 

No, but we will guide you in choosing the domain name and the hosting provider and plans. 

Can I see the work while in progress? 

Yes, we will give you the link when it is partly ready and after that, you can always see the work as we make additions and revisions.  

How long will it take for the website to be finished?  

After the purchase of the domain name and hosting, we will install plugins and work can start. We set the time to two to three weeks from the time we start installing the plugins.  Thus, during the interview and consultations, we will already discuss the layout and your requirements to avoid delays which can happen if there are revisions.

Can I update the contents of the website after it is delivered to us?  

Yes.  We will walk you through on how you can do it by yourself.  This is for free as part of our promise that the website is user-friendly to both you and your clients.  

Does the package include the business email?

It will depend on the hosting plan you will get.  There are hosting providers which offer email addresses and email hosting as part of their domain hosting plans. 

Do you give refund? 

We do not give full or partial refund once the website has been set up.  We try to get details of the project so that we  can know if can do the porject.  We won’t accept any payment until the template has been done and agreed upon.  However, we are willing to do revisions.   Please see the Web Design Packages we offer for more details on this.  

Along with this, we don’t accept return since the website is built in your domain which is your property.  

Do you still have questions?  Do you already have a project in mind?  Don’t hesitate to contact us.